EMS Management & Consultants | Entry Level Medical Billing Specialist
Job Summary
Maximize client reimbursement through accurate and timely entry and processing of ambulance call reports (ACR’s) in accordance with client, company, and compliance standards.
Major Responsibilities/Activities
Using various defined resources along with sound judgment and critical thinking, enter direct and interpreted data from ACR’s into billing software, ensuring adherence to client, company, and compliance standards
Provide proactive and routine feedback to Revenue Cycle Manager regarding any deficiencies, variances, and/or other issues identified during the billing process, including variances with incoming inventory
Process all assigned pending and rejected claims in a timely and accurate manner
Exhibit strong customer service skills to build and maintain internal relationships in order to best address client needs
Meet or exceed contracted client SLAs concerning billing turn-around-times and compliance standards on a consistent basis
Conduct all job tasks, duties, and interactions with professionalism, respect, a positive attitude, and in accordance with company compliance policies and applicable government regulations
Consistently support and demonstrate the company mission and values
Other Responsibilities/Activities
Perform other necessary tasks as assigned
Involvement in special projects or meetings as directed
Provide backup assistance to other team Coding Specialists and Revenue Cycle Specialists as needed
focus
Required Education, Skills, & Experience
High School Diploma
Strong comfort level learning new computer programs and software at a rapid pace
Self-motivated, goal-oriented, and takes ownership of work
Ability to effectively apply sound judgment and critical thinking in order to properly navigate through ambiguous scenarios
Ability to learn, understand, and work within specific client requirements
Ability to learn, understand, and apply applicable HIPAA, Medicare, Medicaid, insurance, and liability regulations/guidelines
Willing and able to adapt to changes in work environment, procedures, priorities, and job duties
Willing and able to receive positive and negative feedback and apply it to the work environment in an appropriate and effective manner
Strong internal customer service skills
Good verbal and written communication skills
Positive interpersonal skills with the ability to function well within a cross-functional team setting and independently
Detail-oriented with a strong desire for accuracy
Strong, accurate data entry skills
Performance Success Factors
Maintain or exceed specified performance standards for each client, to include but not limited to Contracted Service Level Agreements, A/R Aging, Net Collection Percentages, and Average Cash per Trip
Physical Environment
General office environment
Typing/entering data almost continuously
Sitting for long periods of time, some standing, some light lifting
Use of basic office equipment such as fax, printer, copier, telephone